Privacy Policy

Last Updated: September 26, 2024

At Serenity Collaborative Therapy, your privacy is a top priority. There is a commitment to safeguarding your personal information and being transparent about how it is handled.

Below is an overview of how your information is managed:

Information Collection and Use

Personal information may be collected that users voluntarily provide when interacting with the website, such as contact details through the contact form. This information helps respond to inquiries and deliver requested services. In addition to personal information, non-personal information may be gathered, including browser type, device information, and website usage statistics. This data helps enhance the functionality and user experience of the website. Processing of personal information is based on user consent when information is provided voluntarily. This information may be used for legitimate interests, such as providing mental health services, improving the website, and ensuring effective communication.

Data Protection

Measures are in place to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption and secure server technology. However, it is important to note that no online platform can guarantee absolute security, and users share information at their own risk.

Third-Party Sharing

Personal information is not shared with third parties unless necessary to assist in operating the website or as required by law. Trusted service providers are partnered to help deliver services effectively while adhering to stringent privacy standards.

User Rights

Users can access, correct, or delete personal information at any time. Please reach out for assistance exercising these rights or if you have any questions regarding data.

Cookies

The website may use cookies and similar technologies to enhance the browsing experience and gather information about website usage. Cookie preferences can be managed through your browser’s settings. Disabling cookies may impact the experience on the website and limit certain features.

Changes

This Privacy Policy may be updated periodically to reflect practice changes or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and continued use of the site constitutes acceptance of the updated policy. Regularly reviewing this policy is encouraged to stay informed about how information is protected.